Robert Phillips

Expert Adviser; Visiting Professor; Author & Commentator

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"Trust is not a message. It is an outcome. It is deeply behavioural."

BBC World Service Podcast

17th February, 2013 in In the Media

Recorded for the BBC World Service: “Trust in Me”

“The consumer is hurting – can he or she ever trust a company again? Manuela Saragosa and her guests play agony aunt. Plus Colm O’Regan reflects on the sub-prime burger.”

Listen on the BBC iPlayer

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Copyright 2015 Robert Phillips. Jericho Chambers